Tap Color FAQ

Game Play and Functionality

How do I play Tap Color?

I can’t find an uncolored block, how do I get help?

How do I earn hints?

How can I delete pictures from Tap Color?

Can I play Tap Color offline?

My app shows “oops, something went wrong”, what should I do?

How do I save pictures/animation?

How do I share pictures/animation?

Can I color pictures on my device horizontally?

Is Tap Color available for laptops or computers?


Facebook Bonus

How do I get bonus pictures from Facebook Page?

I do not have a Facebook account, how can I get the picture posted there?

How do I become a Top Fan on Facebook?

How can I see Tap Color posts on Facebook in my language?


Sync Data

How can I sync my progress to another device?

I got a new device, how do I get my progress back?

I accidentally deleted Tap Color, can I retrieve my works?


In-App Purchases

How do I get rid of ads?

Is remove ads a one-time payment or a subscription?

I play Tap Color on my phone and tablet. Can I share my purchase between devices?

I got a new device/reinstalled the game. How do I get my purchase back?

 

Game Play and Functionality

How do I play Tap Color?

Tap Color is a classic Color By Number game,

  1. Choose any color with the number from the palette at the bottom.
  2. After choosing, you will see checkered highlighted cells.
  3. Tap those cells to fill them in with the chosen color. 
  4. Finished colors will be checked as complete.
  5. Check all numbers to finish a picture.
  6. A short animation video of your coloring process will be shown in the end.


I can’t find an uncolored block, how do I get help?

While coloring, you can tap the light bulb in the right upper corner to use “hints”. It will guide you to the block.

 

How do I earn hints?

You can watch ads while coloring if you run out of hints. Same as using it, tap the light bulb that pops up in the left upper corner of the screen to watch a video ad.


How can I delete pictures from Tap Color?

You can delete your complete pictures from “My paintings”.

Deleted pictures will be back to the gallery for a recolor. All pictures can not be removed from the gallery.


Can I play Tap Color offline?

Tap Color app requires an internet connection to load new pictures every day.


My app shows “oops, something went wrong”, what should I do?

It usually indicates a momentary disconnection. Please reboot your device and try a different Wi-Fi connection or use cellular data.


How do I save pictures/animation?

In order to save a picture just tap the ‘Save’ button that appears below the picture after finishing. 


If the picture doesn't appear in your device photos, please check if you granted Tap Color access to your photos:


 IOS

  1. Open Settings -> Tap Color -> Photos.
  2. Choose "Add photos only".


Android
  1. Settings -> Applications -> Tap Color.
  2. Choose "Permissions".
  3. Give Tap Color access to your storage.


How do I share pictures/animation?

In order to save a picture just tap the ‘SHARE’ button that appears below the picture after finishing.

 

Can I color pictures on my device horizontally?

Tap Color does not support landscape view currently.


Is Tap Color available for laptops or computers? 

Tap Color is only available for smartphones and tablets powered by iOS or Android OS.


Facebook Bonus

How do I get bonus pictures from Facebook Page?

To claim the Facebook bonus, you need to have a Facebook app on your device. 

  • Open the app, find the post with the bonus link on our official page Tap Color and tap the link. 
  • It will redirect you to the game and automatically upload the bonus to your gallery. 
  • Check out the tutorial video here

 

Please note: make sure you click on the link in the post, not the "play game" button on the top of the page. And there’s a backup link in the comment for each post in case the link in the post didn’t work.


I do not have a Facebook account, how can I get the picture posted there?

At the moment, all bonus pictures are only available on Facebook.

 

How do I become a Top Fan on Facebook?

The “Top Fan” badge is automatically awarded by Facebook according to its own algorithm.


How can I see Tap Color posts on Facebook in my language?

You can change the language in Facebook settings:

  • Open the Facebook app, press the drop-down icon in the top right, select “Settings & Privacy” > select “Settings”.
  • In the settings, select “Language and Region”.
  • In the language and region, select your language for Posts from friends and Pages and “save” changes.

Sync Data 

How can I sync my progress to another device?

Make sure that you have a stable internet connection and follow the steps below:

  1. Find "Log in to sync data" under the game's settings
  2. Log in either via Facebook or Google account.
  3. Color a random pic to make sure the sync system is activated. 
  4. Wait for a while as we need this time to upload your progress to our servers.
  5.  Log in with the same account in another device.

It may take some time to sync all your data.


*Please note that you will be able to transfer only your completed pictures, hints/stars/claimed bonuses are not included. The sync feature is available in version 4.1.0 or above.



I got a new device, how do I get my progress back?

You can use the “sync data” feature to sync your completed pictures to the new device. Please see the instruction above.

 

Please note that Tap Color has no recovery. If you deleted the app before using the account to sync data, it’s not possible to retrieve your previous work.


I accidentally deleted Tap Color, can I retrieve my works?

Tap Color has no recovery. If you deleted the app before using the account to sync data, it’s not possible to retrieve your previous work.


In-App Purchases

How do I get rid of ads?

“Remove Ads” is included in the Subscription services. You can find the lists of all benefits in the “Tap Color Premium” page.



Is remove ads a one-time payment or a subscription?

“Remove Ads” is included in subscription services. When a subscription is canceled or ended, the ads will show up again.


I play Tap Color on my phone and tablet. Can I share my purchase between devices?

Only subscription service can be shared between devices, buckets and hints are not sharable.

 

Make sure to follow the 2 steps below:

 

1. Download: download the game in Apple/Google store using the same account for your subscription purchase on the second device.

 

2. Restore purchase:

    For iOS, go to "settings" -> click "Restore purchase" 

    For Android, open the game, Google Play should restore the VIP status for you automatically after re-opening the game.

 

Please note, purchases cannot be shared across Android and iOS devices.


I got a new device/reinstalled the game. How do I get my purchase back?

Only subscription service can be restored, buckets and hints are not be able to restored.

 

Make sure to follow the 2 steps below:

 

1. Download: download the game in Apple/Google store using the same account for your subscription purchase on the second device.

 

2. Restore purchase:

    For iOS, go to "settings" -> click "Restore purchase" 

    For Android, open the game, Google Play should restore the VIP status for you automatically after re-opening the game.